How to access virtual doctor visits, online prescriptions, and telehealth services included with your MPB Health membership.

Healthcare from Anywhere

Your membership includes $0 unlimited telehealth visits with licensed physicians for common health concerns.

Telehealth allows you to see a doctor via video or phone consultation from anywhere, anytime.

Virtual Urgent Care: Same-day video or phone appointments.
Virtual Primary Care: Available within 24 hours; it includes test orders, chronic condition management, and non-controlled prescriptions. This includes 1 complimentary metabolic panel per year.
Virtual Behavioral Health: Short-term therapy for treatment of acute conditions. An intake clinician will determine a baseline for the number of sessions pending assessment. Sessions can be extended at the provider’s discretion, with no annual limit of use based on occurrences.
Virtual Psychology: For long-term treatment of complex mental health concerns. $100 per visit.
Virtual Psychiatry: For Medication management and treatment plans. Initial assessment of $205 and $100 per follow-up visit.

Telehealth doctors can prescribe medications when medically appropriate:

Download the MPB Health app
Log in to your MPB Health Member Portal/App
Select "Telehealth" on the home screen
Select the service you need
Schedule your visit or join instantly
1. Some services allow on-demand care.
Complete your virtual visit
1. Speak with a licensed provider via video or chat.
Receive prescriptions or follow-up instructions
1. Prescriptions can be sent directly to your pharmacy.

Included with membership: Most consultations are covered with no additional fee.
Some specialized consultations may have a fee.
- Always check the member portal or app for details on which services may have fees. (E.g. Psyciatry, Psychology, and Dermatology after the 3rd visit)

Telehealth Services: Complete Access Guide